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Read about Our Carpet Cleaning Process:

1. Initial Walk-Through – We inspect the carpet with you, noting special areas of concern.

2. Commercial Pre-Vacuum – To remove any insoluble dry soil. ($5.00 per Room)

3. Pre-Spray – Traffic areas are treated to help break up even the toughest of dirt and grime.

4. Pre-Spot – Difficult spots are pre-treated with spotting solutions to increase the chances of removal.

5. Hot Steam Extraction – Deeply rinses your carpet while simultaneously removing over 90% of the moisture. Your carpets will be dry in two hours!

6. Post Spot Treatment – Difficult spots are re-treated and cleaned. (Additional Cost maybe apply.)

7. Post Grooming – We set the pile so that your carpet dries faster and looks like it did when it was installed!

8. Post Inspection – We walk you through the job to make sure that you are 100% satisfied.

SPOT & STAIN REMOVAL PROCEDURES

Ways you can best determine the content of a spot or stain can include:

  • Analyze the location (different rooms should have different types of spots or stains)

  • Analyze what the spot or stain looks like, and use your own experience in determining what it might be. You can also test the spot/stain for a pH reading, as this can help determine the type of spot/stain

  • Use a pocket microscope to determine if the material is in the fiber, or if it is on the fiber (a spot on the fiber often has a “clumpy” look, while stains inside the fiber usually don’t leave matter on the outside of the fiber

steps that make for successful odor control are easy.

Keep it simple
The first thing to do is find the source of the odor.
Carpet cleaners realize that a dog or cat is part of the customer’s family and they are there to stay. This makes odor removal a challenge. Never guarantee complete odor removal if the pet remains in the home. So, on any particular job, do your best to find the odor’s source (either in the carpet, furniture, drapery, etc.) and get ready to work.

The odor’s source could be on a hard surface, such as a wall or baseboard.
Step one is to clean the surface. If you cannot remove the majority of the source of the malodor, the next step of deodorizer application will be limited.

But realize that the value of the surface should dictate to some degree how much effort you will use.

Odor treatment - Types of deodorizers

The following information is typical of what is on the market today for the professional carpet and furniture cleaner.

Oxygen-based
Many effective deodorizers used today are oxygen-based. These work by applying the product to the contaminated site and giving the oxygen (hydrogen peroxide-based or sodium percarbonate, as two examples) time to attack the contamination.

The product will weaken during contact time, but this is expected because the goal of the deodorizer is to release oxygen to the contamination.  Used in the right application, it works very well as it breaks down odor-causing matter.

Oxygen deodorizers have bleaching properties, but are generally safe for most textiles. There are many types on the market; follow directions completely.  

Sodium hypochlorite (common household bleach) is also an oxygen deodorizer, but not safe for most textiles.

Enzyme-based
Enzyme deodorizers work by breaking down what holds contamination together.

The enzyme deodorizer — you could call it a “friendly bacteria” — attacks the contamination, creating enzymes that break down odor-causing matter.

You could make the comparison to your own digestive system. As food is introduced, bacteria create enzymes that help in digestion.

Just as with oxygen-based deodorizers, enzymes must be wet and reach the contamination (and be fairly warm, though this can be difficult) for a specific length of time.

Biocides
Biocides are simply chemicals that kill, thus the part of the name “-cide.”

These are deodorizers that target specific applications, with familiar terms such as fungicide, bactericide, sporacide, etc.

Any chemical deodorizer that claims to kill bacteria, microorganisms or other matter is a biocide.

Modifiers
Chemical modifiers work by changing the structure of the odor-causing matter.

The chemical attaches itself to the odor-causing matter and alters its molecular makeup, making the odor be perceived differently or non-existent.

Encapsulants
Simply speaking, an encapsulant “coats” or “encapsulates” foul-smelling matter. It’s a type of chemical sealant.

Odors come from bacteria. In order for us to smell or perceive odors, odor molecules must release into the air and make their way to our noses.

An encapsulant deodorizer hinders or stops that action completely. It seals the contamination and keeps the odor molecules from entering our airspace.

The challenge is getting enough encapsulant onto the contamination remaining after cleaning the source.

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